Not an own goal after all

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peterdannock  •  15 Jul 2026   •    
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Last week, I was convinced I’d scored an own goal. Just two days after installing the new ratgdo garage door controller, the garage door stopped working properly. As someone who enjoys tinkering with technology and home automation, I found it hard not to assume I’d broken something. The timing seemed too convenient. New gadget installed, garage door fails; case closed.

But today I had the garage door repaired, and it told a different story. The technician quickly identified the real problem. The springs on the garage door lacked sufficient tension, so the motor was carrying far more of the load than it was designed to. Rather than lifting a properly balanced door, the motor was essentially trying to haul dead weight every time it opened. Eventually, it reached the point where it could no longer do the job reliably.

There was a strange sense of relief on hearing the diagnosis. The fault wasn’t with the controller, my wiring, or any configuration setting. It was an underlying mechanical issue that had likely been developing for some time and had only become obvious now. It was a timely reminder that not every problem has a technological cause. Sometimes, even in an increasingly smart home, the culprit is something as old-fashioned as a spring needing adjustment. The ratgdo remains innocent, and my supposed own goal has been overturned by the video review.

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